PRIVACY POLICY
At Sprout Digital, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.sproutdigital.us) or engage with our digital marketing services. We aim to be transparent about our practices and ensure compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you have questions, please reach out to us at contact@sproutdigital.us.
Information We Collect
When you interact with our website or services, we may collect personal information you provide, such as your name, email address, phone number, or business details when you fill out contact forms or request a consultation. We also gather non-personal data automatically, like your IP address, browser type, and pages visited, using cookies and similar technologies. This helps us understand how you use our site and improve your experience. If you engage in our marketing campaigns, we may collect additional data, such as campaign preferences or demographic information, to tailor our services.
We may also receive information from third parties, like analytics providers or advertising partners, to enhance our marketing efforts. Rest assured, we only collect what’s necessary to deliver our services effectively. You’re never obligated to share personal details, but withholding some information may limit your access to certain features or services.
How We Use Your Information
Your data fuels our ability to provide top-notch digital marketing solutions. We use it to respond to inquiries, customize marketing strategies, and deliver targeted campaigns that drive results. For example, your contact details help us follow up on service requests, while analytics data lets us optimize your website’s performance. We also use your information to send promotional emails or newsletters – but only if you’ve opted in.
Additionally, we may process data to improve our website, troubleshoot technical issues, or analyze trends. Your information might be used to comply with legal obligations, like tax reporting or responding to lawful requests. We never sell your data to third parties, and we take steps to ensure it’s handled securely.
Sharing Your Information
We may share your data with trusted partners who help us run our business, such as website hosting providers, email marketing platforms, or analytics tools. These partners are bound by strict confidentiality agreements and only process data on our behalf. In rare cases, we may disclose information to comply with legal requirements, protect our rights, or prevent fraud.
- Service Providers: We work with vendors to host our site, manage campaigns, or analyze data.
- Legal Compliance: We may share data if required by law or to defend our legal interests.
If Sprout Digital is involved in a merger or acquisition, your data may be transferred to the new entity, but we’ll notify you beforehand. We prioritize your privacy in all sharing scenarios.
Your Rights and Choices
You have control over your personal information. You can opt out of marketing emails by clicking “unsubscribe” in our messages or contacting us at contact@sproutdigital.us. Under GDPR, CCPA, and similar laws, you may have the right to access, correct, delete, or restrict the use of your data. You can also request a copy of the data we hold about you or object to certain processing activities.
To exercise these rights, send us an email with your request. We’ll respond within 30 days, though complex requests may take longer. If you’re in the EU, you can also lodge a complaint with your local data protection authority. We strive to make managing your data as straightforward as possible.
Cookies and Tracking
Our website uses cookies to enhance functionality and track user behavior. These small files store information like your site preferences or session details. We also use third-party cookies, such as Google Analytics, to measure site performance and refine our marketing strategies. You can adjust your browser settings to block cookies, but this may affect your experience on our site.
We respect “Do Not Track” signals and offer a cookie consent tool when you first visit our site. You can revisit your preferences anytime via our website’s cookie settings. Transparency is key – we only use tracking to improve your interaction with Sprout Digital.
Data Security
We take data security seriously. Our website uses encryption (like SSL) to protect your information during transmission. We also employ firewalls, access controls, and regular security audits to safeguard stored data. While we strive to keep your information safe, no system is 100% secure. If a data breach occurs, we’ll notify affected users promptly and take steps to mitigate harm.
You can help by using strong passwords and keeping your account details private. If you suspect unauthorized access, contact us immediately at contact@sproutdigital.us. We’re committed to protecting your trust.
Data Retention
We keep your personal information only as long as needed to fulfill the purposes outlined in this policy. For example, we retain contact details for active clients or marketing subscribers until you unsubscribe or request deletion. Non-personal data, like website analytics, may be kept longer for trend analysis. When data is no longer needed, we securely delete or anonymize it.
If you ask us to delete your data, we’ll comply unless we’re required to retain it for legal reasons. We review our retention practices regularly to stay compliant with data protection laws.
International Data Transfers
Sprout Digital is based in the United States, but our services may involve transferring data to other countries, such as where our service providers operate. We ensure these transfers meet GDPR and other legal standards, using mechanisms like Standard Contractual Clauses. If you’re outside the U.S., your data may be processed in regions with different privacy laws, but we’ll always protect it per this policy.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make significant changes, we’ll notify you via email or a website notice before they take effect. The updated policy will be posted on our site with a new effective date. We encourage you to review this page periodically to stay informed.
