TERMS OF SERVICE

These Terms of Service govern your use of our website (www.sproutdigital.us) and our digital marketing services. By accessing our site or engaging our services, you agree to these terms. If you don’t agree, please refrain from using our website or services. For questions, contact us at contact@sproutdigital.us.

Use of Our Services

Sprout Digital provides digital marketing services, including SEO, social media campaigns, and website optimization. You must be at least 18 years old to use our services or have legal authorization to act on behalf of a business. You agree to provide accurate information when requesting services and to use our offerings for lawful purposes only.

You may not use our services to engage in illegal activities, infringe on others’ rights, or distribute harmful content. We reserve the right to suspend or terminate your access if you violate these terms. Our services are subject to availability, and we may modify or discontinue them at our discretion with notice.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by Sprout Digital or our licensors and protected by copyright and trademark laws. You may not copy, modify, or distribute our content without written permission. When you provide content for our marketing services, you grant us a non-exclusive, worldwide license to use, modify, and distribute it to fulfill your campaign.

Your Content: You’re responsible for ensuring your content doesn’t infringe on third-party rights.

Our Content: Limited use is permitted for personal, non-commercial purposes related to our services.

If you believe our site contains infringing material, contact us at contact@sproutdigital.us with details.

Payment and Fees

Our services require payment as outlined in your service agreement. Fees are quoted in U.S. dollars and due as agreed, typically via invoice or automatic billing. Late payments may incur fees or service suspension. We don’t offer refunds unless explicitly stated in your contract, but we’ll work with you to resolve any issues fairly.

You’re responsible for taxes associated with our services, except those based on our income. If you dispute a charge, notify us within 30 days. We use secure payment processors, but you should verify your payment details to avoid errors.

Limitation of Liability

Sprout Digital strives to deliver exceptional services, but we can’t guarantee specific results, like campaign performance or website traffic. Our services are provided “as is,” and we disclaim warranties of merchantability or fitness for a particular purpose. We’re not liable for indirect, incidental, or consequential damages, such as lost profits, arising from your use of our services.

Our total liability is limited to the amount you paid us in the 12 months prior to any claim. This limitation applies to all claims, including breach of contract or negligence, unless prohibited by law. You agree to indemnify us against claims arising from your misuse of our services.

Termination

You may stop using our services at any time, subject to your service agreement’s terms, such as notice periods or final payments. We may terminate or suspend your access for violations of these terms, non-payment, or if we discontinue a service. Upon termination, you must cease using our content, and any outstanding fees remain due.

We’ll notify you of termination via email or through our website. Provisions like intellectual property, limitation of liability, and governing law will survive termination.

Governing Law and Disputes

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts of Delaware, and you consent to their jurisdiction. If a dispute arises, we encourage you to contact us first to seek a resolution informally.

You agree to resolve claims within one year of their occurrence, or they’re waived. Class action lawsuits or jury trials are not permitted under these terms.

Changes to These Terms

We may update these Terms of Service to reflect changes in our services or legal requirements. We’ll notify you of significant changes via email or a website notice at least 30 days before they take effect. Continued use of our services after changes constitutes acceptance. The latest terms are always available on our website.

Miscellaneous

These terms, along with any service agreements, form the entire agreement between you and Sprout Digital. If any provision is found unenforceable, the remaining terms remain in effect. Our failure to enforce a term doesn’t waive our right to do so later. You may not assign these terms without our consent, but we may assign them in a business transfer.